Work Experience
- Bank of America ▪ Assistant Manager - Analytics ▪ 03/24 - Present
- Citi ▪ Senior Business Analyst ▪ 07/22 - 03/24
- NCR Eduservices ▪ Subject Matter Expert – Statistics ▪ 10/2019 - 01/2021
Education
- Post Graduate Certificate in Applied Data Science & AI ▪ IIT Roorkee ▪ 05/2025 – 12/2025
- Masters in Operational Research ▪ University of Delhi ▪ 07/2020 - 06/2022
- B.Sc. (Hons) Mathematics ▪ University of Delhi ▪ 07/2014 - 06/2017
Projects
Relevance-to-Revenue Engine: A decision intelligence system that combines demand modeling, revenue optimization, and learning-to-rank with GenAI explanations.
Intelligent Document Experience Assistant (IDEA): A document intelligence system that converts unstructured enterprise documents into structured summaries, key themes, and explicit risk signals.
Product Adoption & Churn Intelligence Assistant: An agentic decision system that analyzes customer usage signals to surface feature adoption opportunities and explainable churn risk.
AI-Driven Fraud Case Summarizer: An AI-assisted fraud analytics system that combines model risk outputs, SHAP-based explainability, and GenAI narratives to transform raw transaction data into analyst-ready case summaries.
Publications
- Internet of Things-based Pharmaceutics Data Analysis [Elsevier]: Leveraged IoT sensor data in pharmaceutical operations to unlock real-time analytics and decision support
- Security Issues in Wireless Medical Sensor Networks [The Institution of Engineering and Technology]: Surveyed security and privacy threats in wireless medical sensor networks to advance safer healthcare monitoring